Frequently Asked Questions
Everything you need to know about bringing fresh blooms into your home.
How long will my flowers stay fresh?
With proper care, most of our arrangements are designed to last between 5 to 7 days. We include specific care instructions and flower food with every delivery to help maximize their vase life.
Do you offer same-day delivery?
Yes, we offer same-day delivery in select major metropolitan areas for orders placed before 1:00 PM local time. For all other locations, we provide next-day delivery via our trusted shipping partners.
What happens if my order arrives damaged?
We take great pride in our packaging, but if your blooms arrive in less-than-perfect condition, please contact our customer care team within 48 hours with a photo of the arrangement for a replacement or a full refund.
Can I customize the arrangements in my order?
To ensure the highest quality and fastest delivery, our florists curate specific seasonal arrangements. While we cannot swap individual stems, we offer a wide variety of styles and sizes to suit any home aesthetic.
How are the flowers packaged for shipping?
Our flowers are shipped in specially designed, eco-friendly boxes that keep the stems hydrated and protected during transit, ensuring they arrive at your doorstep looking fresh and vibrant.
Do you offer subscription services?
Yes! Our subscription plans allow you to receive fresh seasonal arrangements on a weekly, bi-weekly, or monthly basis at a discounted rate with free shipping included on every delivery.